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Find answers to the most common questions about Selecta-Farm and our services.

What is Selecta-Farm?

Selecta-Farm is a diversified business conglomerate founded in 2019, operating across 11 dynamic sectors including AI & Cloud Computing, Farming & Agriculture, Banking & Fintech, E-Commerce, and more. We provide innovative solutions to help businesses grow and succeed.

How do I get started with your services?

Getting started is easy! Simply create an account on our website, browse our services, and place an order for the service you need. Our team will review your requirements and contact you within 24-48 hours to discuss your project in detail.

What services does Selecta Web Services (SWS) offer?

SWS is our flagship technology division offering custom web development, mobile app development, UI/UX design, API development, cloud hosting, and our innovative GiGo ChatBot - an AI-powered conversational agent for businesses.

How long does it take to complete a project?

Project timelines vary depending on complexity and scope. Simple projects may take 1-2 weeks, while complex enterprise solutions can take several months. We'll provide you with a detailed timeline during our initial consultation.

What are your payment terms?

Payment terms are discussed during the project negotiation phase. Typically, we require a deposit to start work, with remaining payments tied to project milestones. We accept various payment methods including bank transfers and mobile money.

Do you provide support after project completion?

Yes! We offer ongoing support and maintenance packages for all our services. We believe in building long-term relationships with our clients and ensuring their continued success with our solutions.

Can I request a custom solution not listed on your website?

Absolutely! We love tackling unique challenges. Contact us through our contact form or email, describe your requirements, and our team will assess how we can help you achieve your goals.

Is my data secure with Selecta-Farm?

Data security is our top priority. We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Please review our Privacy Policy for detailed information on how we protect your data.

How can I track my order status?

Once you place an order, you can track its status through your dashboard. You'll see real-time updates as your order progresses from Pending to In Progress to Completed. You'll also receive email notifications for important updates.

How do I contact customer support?

You can reach us through our contact form on the website, email us at support@selectafarm.com, or connect with us on social media. Our team is available Monday through Friday, 9:00 AM to 6:00 PM.

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